Privacy Policy

Last Updated: September 21, 2026

CallReply Pro, operated by Lorraine Enterprises LLC (“CallReply Pro,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you interact with our website and services.

Information We Collect

We may collect information you voluntarily provide to us, including your name, phone number, email address, and information you submit through forms, text messages, or other communications.

How We Use Information

We may use information to:

  • Respond to inquiries and requests

  • Provide and operate our services

  • Send service-related communications

  • Facilitate appointment scheduling

  • Provide customer support

  • Maintain and improve our systems and services

  • Protect against fraud, misuse, or security threats

  • Comply with applicable legal requirements

SMS Communications

If you provide your phone number and consent to receive text messages, CallReply Pro may send transactional or service-related SMS messages associated with your inquiry or interaction with us.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of SMS communications or HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

SMS Data and Consent

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, or shared with third parties for their marketing purposes.

How We Share Information

We may share information with service providers that perform services on our behalf, including communications, hosting, scheduling, infrastructure, analytics, and other technology services necessary to operate CallReply Pro.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, services, or others.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We may retain information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

You may request access to, correction of, or deletion of personal information you have provided to us, subject to applicable legal requirements.

You may opt out of SMS communications at any time by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be reflected on this page with a revised “Last Updated” date.

Contact

Questions or privacy-related requests regarding this Privacy Policy may be submitted through the contact methods provided on the CallReply Pro website.